Customer Service

Personalized Service

As our customer you will always have your own personal account specialist that will handle all of your needs. No automated services here, just real one on one customer service. Upon ordering you will be given a direct number to call your personal account specialist for all of your account needs.

100% Money Back Guarantee

Don’t worry, it happens. If you have a customer that did not prefer the fragrance they purchased or if they experienced any flaws, no problem. Just refund the customer or exchange for a replacement and call us. We extend our 100% money back guarantee so you as the retailer can offer a worry-free product. Contact us for reimbursement anytime.

Broken Product

Hey we get it, sometimes damages happen. Do not worry, call us with any damages upon arrival for credit. We just want our customers to be happy!

Your Support Squad

Julia

Director of Operations

Erik

General Manager

Michelle

Sales Manager

Lisa

Team Lead & Senior Account Manager

Laura

Senior Account Manager

Sandi

Senior Account Manager

Christina

Sales Representative

Chris

Sales Representative

Carrie

Sales Representative

Dani

Business Solutions Manager

Seth

Business Intelligence Manager

Ashley

Marketing & Social Media Manager

Ready to Order?

Join the many retailers already benefiting from Smoke Odor Exterminator candles.
Contact us today to learn more about our products and to place an order. Your clients will appreciate the difference!

Follow Us On Social Media!

Stay up to date with new fragrance announcements, low stock alerts, and special events by following us on our social media pages.
We look forward to sharing all the latest news with you!