Our sense of smell is directly linked to memory and emotion, making it a powerful tool in retail. Research has found that pleasant scents can:
✅ Increase sales by up to 20% (WSU Research)
✅ Enhance customer mood and satisfaction (Rochester Midland)
✅ Encourage shoppers to stay longer and browse more products
Our sense of smell is closely linked to memory and emotion, making it a powerful tool in shaping customer experiences. Studies have demonstrated that ambient scents can improve the shopping experience, leading to more positive store evaluations and increased sales. –Cognitive Research Journal
